Shipping policy
Shipping Policy
Processing Time
All orders are processed and shipped within 3 business days of purchase. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary based on your location and selected shipping method.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information to monitor your delivery.
Shipping Delays
While we strive to meet our processing and shipping timelines, delays may occasionally occur due to carrier issues, weather conditions, or other unforeseen circumstances. If your order is delayed, feel free to contact us at theurbanjuris@gmail.com for updates.
Incorrect Shipping Information
Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at theurbanjuris@gmail.com so we can assist you in filing a claim with the carrier.
For any additional questions or concerns about your shipment, don’t hesitate to reach out at theurbanjuris@gmail.com